Access & tiers
How to get a key, what each plan includes, and how data access is scoped.
Getting a key
Access is provisioned by the SilverSentinel team — there is no self-service signup. To request a key, email brianley@silversentinel.ai with:
- Your organization name and primary contact.
- The intended use case (which surfaces / scam types you need).
- Whether you need programmatic keys, dashboard logins, or both.
We provision your org, mint a bbo_ key (returned once), and configure
any data scoping. Keys can be rotated or revoked on request.
Plans
The platform is packaged into three plans. This is the product packaging model; contact us for current pricing.
| Capability | Free | Pro | Enterprise |
|---|---|---|---|
| Read KPIs, threat-actor campaigns & transcripts | ✓ | ✓ | ✓ |
| AI Intel Agent | — | ✓ | ✓ |
| CSV exports | — | ✓ | ✓ |
| Alerts & webhooks | — | ✓ | ✓ |
| Saved searches | — | ✓ | ✓ |
| Semantic transcript search | — | — | ✓ |
| Anomaly detection feed | — | — | ✓ |
| Partner call federation | — | — | ✓ |
| Bi-directional bot prompts | — | — | ✓ |
Endpoints that require a higher plan return 402 Payment Required.
Entitlements — scoped data access
Because the intel is a shared corpus, customers can be granted a slice of it rather than all of it. Scoping is configured on your key along three independent axes; if an axis is left open, you get everything on that axis.
By scam type (row filter)
Restrict results to one or more scam-type categories. For example, a healthcare
fraud team might be scoped to HEALTHCARE_BENEFITS only — every KPI,
transcript, export, and agent answer then reflects just those calls. See the full
bucket list in the data model.
By column (field filter)
Restrict which fields are returned (dotted paths, e.g.
infra_sticky_financial.gift_card_brand). Non-permitted fields are
stripped from JSON responses, CSV exports, and agent tool output alike.
By endpoint
Restrict which path prefixes a key may call. Requests outside the allowed set
return 403.